Life before and after – Part 2, The Final Journey

The first time I saw her, I was captivated by her smile.

It seemed to display the beauty that was inside her heart, it was truly breathtaking. I was lost at sea until I found Fiona, stumbling around trying to find success personally and professionally. A quote from Lao Tzu sums it up so well, “Being deeply loved by someone gives you strength, while loving someone deeply gives you courage.”

In my post on June 1 2017 I talked about the news we received about Fiona and I mentioned the cancer hospital.

From the outside it appears inconspicuous, but inside doctors and nurses are doing a remarkable job saving people’s lives, while patients are fighting for theirs and coping with remarkable adversity.

I recently drove past that same cancer hospital in a taxi, but on this occasion, I had Fiona’s ashes in the back seat with me.

It was her final journey to her resting place in the graveyard in my home town of Glenties, Co. Donegal. It was a surreal moment and one that hammered home the fact that life would never be the same again.

Fiona had spent two years attending that cancer center and received almost ninety days of chemotherapy. Her doctors called her “the special one” – she had surpassed their wildest expectations beating every statistic, she was a miracle!

Sadly, Fiona’s fight came to an end.

In February of this year, we received the news that her treatment had stopped working and we scrambled desperately for other options.

It seemed that the only option was a clinical trial at the University of Chicago. The doctors heading up the trial accepted her pending a final medical. Because her type of cancer was so rare, they were excited to have her on the trial.

Fiona had small cell cervical cancer with about 100 cases diagnosed in the United States each year. Because these tumors are so rare, the cause is not yet fully understood. This was an exciting opportunity for the doctors to understand more about this uncommon cancer.

For Fiona, she was hoping it would give her more time but more importantly, she wanted to give others with the disease a better chance of survival.

The treatment was about a ninety-minute drive from where we lived, depending on traffic, so this was possibly a three or four hour return journey on top of an eight hour treatment day.

We were a family, Fiona, Josie our dog and I.

We had to consider how we were going to look after Josie as I was working, and Fiona would be spending a lot time in hospital. After many conversations and tears we decided that we needed to find Josie a new home.

An acquaintance was looking for a dog as her own had died several months prior. We introduced her to Josie and they immediately bonded. They spent a few weeks getting to know each other and then we dropped Josie off at her new home. It was extremely sad and distressing to come home without Josie but we knew it was the best thing to do for her.

In life there are certain moments, that while they are playing out, you sense something life changing is happening.

For us, that moment was the phone call Fiona received about an hour after we got home from her medical at the University of Chicago. It turned out that her liver was so badly damaged from all the chemo that she was unfit to attend the trial. We were both devastated.

Ironically that day was April 1st.

A few days later, we met with our local doctors at the cancer center and they wanted to try one more throw of the dice and they prescribed an oral chemo drug. Fiona was starting to have more severe issues with her liver around the same time, but with her zest for life and her positivity she wanted to try everything she could to continue to live.

The doctors told us that we would know quickly if the drug was working. With her liver deteriorating very quickly and in a lot of discomfort, they stopped the chemo drug after only a week. They gave her one, maybe two weeks to live and recommended we find suitable hospice care.

We interviewed several hospice organizations, but settled with Northwestern who had provided Fiona with such excellent treatment and care for over two years. Fiona wanted to die at home, so they came and prepared our home and us mentally and spiritually for Fiona’s passing. They are remarkable people who do an amazing job.

As difficult as this time was, they helped us cope with this excruciating situation. Very quickly, Fiona’s condition deteriorated and she became bedridden three days after the final diagnosis from the doctor.

As the news spread about her condition, her friends and neighbors rallied round. They all came to see her and although she was weak, in and out of consciousness, she recognized them. She had a smile and positive words to share with them as they recalled happier times. They were exceptionally supportive as were all my colleagues and my employer.

On the afternoon of Sunday April 28th Fiona passed.

That morning she seemed agitated, and while trying to make her comfortable in bed she whispered to me, “I don’t see the point in this”. She was having difficulty just lying in bed, not her normal positive self.

Later, three of her friends called around, all independently of each other. As the afternoon progressed, Fiona’s breathing became irregular. Her friends were gathered around the bed and I was sitting by her side, holding her hand.

She looked around the room, then back into my eyes and took her final breath.

It was a beautiful moment, one that will stay with me until the time comes to take my final breath. Her passing into her next life was as beautiful as the life she lived here on earth.

As I made the calls to the hospice and dealt with the funeral director, I felt Fiona’s spirit guide and support me. She was still there calling the shots.

We had a beautiful memorial service for her at our local golf club, Cress Creek.

Golf was a big part of Fiona’s life, and she loved spending time with her friends whilst hitting the wee white ball around. Even through her treatment she would not let her condition dictate how she lived her life. Regardless of the challenges, she was on the golf course enjoying golf and nature all around her.

Fiona’s other love was fitness and Orange Theory Fitness. She treasured their support, and encouragement during her illness.

Throughout the two years of treatment, she always joked about spreading her ashes in one of the ponds at the golf course. She would comment that most of her golf balls are in the pond on hole number nine and that’s where she would want to be when she eventually passed.

As the time got closer, she became more considered on exactly where she would want to be laid to rest. Shortly after the disappointing news regarding the trial, she told me that she wanted to be buried in our family grave in Glenties. I was surprised by her request but deeply touched.

So, we began that final journey, passing the cancer hospital and to the airport.

Along the way there were some strange moments, going through security at O’Hare and Dublin for instance. Normally impatient and busy border police became very accommodating once they understood what was in the small wooden box I was carrying. Having the urn in the overhead bin while we were flying across the Atlantic was another surreal moment.

Once back home in Glenties, family and friends gathered around and we had another beautiful ceremony in the chapel.

Our priest Father Gerard and the amazing music made it a special occasion. So many friends and family were there to help and share their memories of Fiona. She made a lasting impression on so many people without even realizing.

Laying her remains in the grave was one of the hardest things I have ever done. The Irish do funerals probably better than anybody and this funeral was no exception. In true Irish fashion, we had a few drinks in her memory and sang a few songs, just as Fiona would have wanted.

They say you should live your life the way you want to be remembered - Fiona truly did.

Her positive attitude, energy and zest for life never wavered. We should all aspire to live our lives as she did.

Fiona was one of those special people that uplifted everyone.

I will miss her and her beautiful smile and contagious laugh. Just being in her presence changed my life for the better. She saw something in me as she saw in everyone she met; she saw their light. Even when her body grew weak, her spirit increased each day, there was a light in her heart. She loved her culture and tradition and regardless of how the day was, Fiona had her million- dollar smile.

I think back to the first time that I saw that smile, the treasured time that we had together and how it has gone by in a flash. Treasure your time with loved ones, it can be snatched from you so very quickly.

John McGlinchey - CompTIAFiona, thank you for each and every single precious moment.

John x


My Path to a Job in IT

I work in the tech industry and like so many more in our industry, I am not a techy.

We all have different stories as to how we got here and I would like to share my unconventional story with you, how I got from a small village in Co. Donegal, Ireland, called Glenties to Chicago via Scotland and the UK.

We all have significant moments in our lives where we make decisions that may affect our future and our journey through life.

Mine was during August 1980 - I was seventeen years old and working in the family grocery shop during summer holidays while my parents were away on a summer break.

One of my customers that day worked for an organization who placed students into work based apprenticeship programs and he offered me an opportunity to join an electrical apprenticeship program starting a few weeks later.

Apparently, during a Career Guidance class earlier that year I had ticked a box confirming that I was interested in becoming an electrician!

I did remember the form and there were many other careers on the list but I am certain that becoming an electrician was not my first choice. In fact I do believe my first choice was to play football for Manchester United!!

He needed an answer that day and although I felt pressurized, I accepted his offer.

I  was convinced that my aspirations to play professional football were doomed and I also knew that this was the right move for me. When my parents returned from their break, they were none too happy at my career choice. as previously we had discussed university or working in the family business and expanding it, but being a stubborn teenager I stuck to my guns and joined the four year program.

For the first year I was in a training center with a three month block release to a college.

During that time I spent my weeks away from home and lived in a boarding house. I was seventeen and it was the first time I had lived away from my family learning a lot of valuable life skills that were critical to my development as a person.

After the first year, I was placed with a local employer where I was to serve out the remainder of my apprenticeship.

I spent three months each year at college and after a year in the workplace, I realized that I had made a mistake and that being an electrician was not for me. However, I also understood that I needed to continue and get my qualifications, which I did.

Once I finished my apprenticeship I started to consider other options and recognized that I had gained a lot of sales and customer service experience from working in the family grocery shop - check out one of my earlier blog posts, Lessons I learned from my first job.

So, using my electrical knowledge I got a job selling CCTV, intruder alarms, door entry systems and fire alarms.

I really enjoyed the sales aspect of the job a lot, I honed my skills and loved the face to face engagement with building contractors, engineers, architects and building managers.

As computers were becoming more common in the workplace I was offered a job selling computer consumables, specifically re-manufactured toner cartridges. We were one of the first in the UK to have a quality re-manufacturing process and our customers loved our products and our service and as a result we became very successful.

More importantly I had made that leap into the IT Industry.

Like so many industries over the years, the toner cartridge business was disrupted by entrepreneurs back in the early 90’s and the printer vendors did not like it. As the recycled cartridge became more in demand a lot more providers entered the market. Most of these latecomers were using unsophisticated processes and unfortunately the industry as a whole got a bad reputation from these “Drill and Fill” merchants.

The next step in my journey took me into IT training where I spent sixteen years getting a wider understanding of IT skills, assessments and the training industry. The IT industry was in its infancy and growing so fast and the demands for a skilled workforce were as challenging back then as they are today.

I joined my current employer, CompTIA over eight years ago.

During my journey I did not realize that I was on an intended path or if any of it made sense. As I look back now, everything seemed to happen for a reason and it was moving me along in an intended manner, working towards my goals and aspirations.

There were many bumps along the road (like most roads!) but all the skills I learned along the way have helped make the journey so interesting and rewarding.

Being in the IT industry, doesn’t have to mean you are a techy or that you need a degree to have a wonderful successful career.

I am a true product of the apprenticeship model and the skills I learned as an apprentice, the sales skills and the life skills I picked up along the way have all contributed to who I am and what I do.

On that warm summers day in Glenties, back in August 1980, I never once dreamt that my impulsive decision to become an electrician would have been so influential in crafting my journey. When I started working in 1980 I thought there was a destination somewhere but have come to realize that there isn’t a destination....just a wonderful journey!

John McGlinchey - CompTIAJohn McGlinchey

John McGlinchey is the Executive Vice President of Global Certification for CompTIA

 

 


Lessons I learned from my first job!

I love this time of the year and one of the things that I really like about it is coming across so many young people who are clearly working in their very first summer jobs.

I love their youth, their energy and their enthusiasm (hopefully!) and I wonder about the valuable part that this first job will play in their professional lives.

It makes me reflect on my first job, many moons ago.

Growing up in the north west of Ireland had many advantages, especially during the summer months. We had long days, with lots of tourists milling about and as I remember through my rose tinted glasses, the sun was always shining in Donegal!

Although we always had a lot of fun, we were no strangers to hard work either. That work ethic gave me a real respect for the value of earning a wage.

My parents returned to Ireland from London in the late fifties and opened a small corner shop at the bottom of the main street in a small village called Glenties (this name is derived from the word 'The Glens' as it is situated where two glens meet, west of the Bluestack Mountains).

Initially the store sold basic supplies, the necessities, like bread, milk, butter and newspapers.

If you consider their typical customer at that time, it was quite an ambitious plan. Glenties was a very rural town (a population of under 1,000 ) where most of the community baked their own bread, grew their own vegetables and used their cows for milk and butter. People were very self-sufficient.

However, the family business grew and thrived.

Glenties

Both my parents were very innovative and committed to providing excellent customer service. They introduced new product lines, like frozen foods, or what was considered rare fruits back then, such as pears and tangerines. They built a reputation for having really great ice cream and the business grew and from the initial small room to other parts of the house.

During those exciting years with the business growing, my brothers and I chipped in and helped in the shop, after school and in the evening, at weekends and during holiday times.

Being part of the family meant sharing the work load.

This is where we really learned the valuable lesson of working to earn pocket money. We weren’t just given money, we had to earn it. If we spent all our money and wanted to go to the cinema or if we wanted to buy the new Thin Lizzy album and didn’t have any money left, my dad found a job for us in the shop. And there were many of those jobs to choose from!

Back then, eggs came in a large box and had to be packed into smaller, dozen and half dozen cartons. Potatoes came in four and eight stone bags and needed to be packed into smaller size bags.

None of us liked filling out the potatoes. The fear of that foul-smelling potato hidden somewhere in the sack and the horrible sensation when your fingers slid inside that rotten potato...yeuch!

And then there were the customers - as we know only too well these can come in all sorts and sizes and like each of us they all have their own quirks and strange habits.

Each of us served behind the counter and we all had the responsibility of looking after the customers - in a small village we were dependant on a small number of people and it was up to us to make sure that they were happy and kept returning.

While it was tough and every one of us was expected to do their part to look after the family business, these were special, simple days that will warmly stay with me forever.

Learning the value of hard work and the importance of customer service are valuable lessons that have stood to me throughout my career - these apply in my parents little grocery store just the same as they do in a global organisation such as CompTIA.

Thank you mum and dad!

What did you learn from your first job?

John McGlinchey - CompTIAJohn McGlinchey

John McGlinchey is the Executive Vice President of Global Certification for CompTIA